The ProTech Difference
To most people, security and alarm companies are all alike. Sure, most offer similar equipment and install and service what they sell, but at ProTech Security, there is a difference. It’s a difference in how we approach customer service and satisfaction. We know you have choices. We want to earn your business each month. That’s why we have established these standards that you won’t find with most other alarm companies in our area.
No Money Down
You don’t pay a dime until we finish the work we promised. We want you completely satisfied before we will accept any payment.
Industry Standard Equipment
At ProTech, we only use products that are readily available on the market. There is no proprietary software or equipment that is going to keep you locked in forever. We don’t install equipment or software that no one else can service. That’s our way of showing our commitment to you. We want to earn your business everyday, 24/7, 365 days a year.
No Dial Delays
With many security companies, if the alarm is triggered, there is a dial delay in the electronic alarm. In some cases, up to 5 minutes before the first signal is even sent. At ProTech, we make sure your system is connected to our monitoring service and working properly each and every week, with no dial delays. This is done consistently and quietly without any disturbance to you or your system.
Service Level Agreement
We are so confident in our service that we offer you a guaranteed level of service each month. If you call with any problem, a ProTech service technician will respond within 24 hours or the service charge is FREE. Plus we will also give you 3 months of monitoring service for FREE.
We believe these standards really set us apart from other companies. We feel that we should be the ones making a commitment to you, the customer, and not the other way around. Give us a call today and discover the ProTech difference.